Mozart to muzak.

Posted: August 28th, 2008


Having made two bureaucratic calls today and spending over half and hour on hold so far, I would like to make the following observations:

  • The State of Alaska PFD office’s hold music is perhaps the very worst I have ever heard. It is a single schmaltzy soprano sax number, which repeats indefinitely until you are a) helped, or b) automatically disconnected after waiting for 10 minutes. (As you might guess, the latter happened to me today.)
  • The IRS’s hold music is slightly less bad, but still fairly horrendous. I am listening to Tchaikovsky’s “The Nutcracker Suite,” and it is nowhere near Christmas. (As I am typing this, the music has just changed to “Bah, bum bah, bum bah bum bah ba baaaa!” which I am having a hell of a time placing. Update: It is Mozart’s “Eine kleine Nachtmusik” (thanks, SongTapper). Oh, and now we’re back to “The Nutcracker!” Sweet Jesus. And a recorded message keeps breaking in every 30 seconds to reassure me that their representatives are helping other people, and I should keep holding (currently at 22 minutes on this call).

That is all.

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One Comment on “Mozart to muzak.”

  1. 1 Things I continue to hate… « Laura for Laura said at 9:59 PM on July 14th, 2009:

    […] leave a comment » Making bureaucratic phone calls. Really, being on hold waiting to engage in a bureaucratic phone conversation. (See my previous post from August of last year on this topic.) […]


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